The Champaign-Urbana Cable & Telecommunications Commission reviews subscriber complaints about cable-television services in Champaign-Urbana. The Commission does not have legal authority to handle issues regarding Internet or telephone services.

To report a problem or register a complaint about television service, always contact the service provider first.  Contact information:: 

If the provider has not resolved your issue, you can file a complaint with the Commission. To file a formal complaint about your cable-television service: